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Krystal Eng is an experienced hotel management professional with extensive expertise in the hospitality industry. Currently serving as Hotel Manager at New York Hilton Midtown since July 2012, Krystal has held multiple leadership roles, including Director of Hotel Operations and Director of Front Office Operations. Previous experience includes serving as Assistant Director of Front Office at Hilton New York, overseeing front desk operations for a high-volume convention hotel. Additional roles at Hilton New York encompassed Senior Guest Relations Manager, Executive Level Manager, and Assistant Front Office Manager. Prior experience also includes a role as Manager In Development at The Plaza, A Fairmont Hotel. Krystal holds a Bachelor of Science degree in Hotel Management from Johnson & Wales University and has foundational education from the University of Rhode Island College of Business.