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Felicia Rasnake serves as an Operations Service Administrator and Assistant Vice President at New Peoples Bank, Inc. since September 2006, with a strong background in various financial roles including Overdraft Program Manager, Internal Auditor, and Risk Analyst Officer. Felicia is adept at managing and updating SOX documentation, conducting quarterly testing of SOX areas, and reporting findings to senior management. Prior experience includes accounting and purchasing responsibilities at TruPoint Bank and customer service roles at Magic Mart. Educational qualifications include a Master of Business Administration in Finance from King University and a Bachelor of Arts in Business Administration from The University of Virginia's College at Wise, complemented by further studies at the Virginia Bankers School of Bank Management.