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Ricardo Heinrich is a seasoned Network Solutions Engineer at New Horizon Communications, with extensive experience in the telecommunications sector since June 2015. Previous roles include Senior Network Consultant and Provisioning Engineer at Fuze, where responsibilities involved implementing and activating networks for Unified Communication Services, troubleshooting routing issues, and coordinating new voice and data circuit installations. Early career positions included IT Intern at NEPTCO, Inc., where support was provided across multiple locations, Systems Analyst Intern at the Office of the Bristol County District Attorney, and Field Technician at BLM Technologies, Inc. Ricardo holds a Bachelor's degree in Network Engineering from Johnson & Wales University and an Associate's degree in Computer Science from Bristol Community College.