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Rhiannon Lloyd has a Bachelor's Degree in Web Design from Staffordshire University. Rhiannon has experience in various IT support roles, including as a Help Desk Support Analyst at Neuven Group and as a 1st Line Support Analyst at Booksolve Computer Systems Ltd. Additionally, Rhiannon has worked as a Software Test Engineer at Optima Warehouse Solutions Ltd. Rhiannon also holds certifications in Equality and Diversity, Customer Service, Team Leading, and Computer Accounts.