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Ben Y. is an accomplished operations manager currently at Neuralink, where responsibilities include leading strategic initiatives and overseeing core operational departments. Previously, Ben Y. held multiple roles at Lyft, including Operations Lead, Vehicle Service Program Manager, Technical Training Lead, and Senior Bilingual Operations Associate, driving significant operational efficiency post-COVID-19 and enhancing team culture. With early career experiences as an Operations Manager and Head Chef at Vespa Pizza and a Retail Manager at The Elephant Arms Hotel, Ben Y. possesses extensive expertise in management and operational strategies. Ben Y. holds a Bachelor of Arts in Applied Linguistics from Griffith University and has pursued advanced studies in Mandarin Chinese and German.