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Ben Hinds is an experienced professional in customer success and presales management, currently serving as the Customer Success Presales Program Lead at NetSuite since May 2019. In this role, Ben oversees guidelines and processes related to presales qualification and strategic customer success practices. Previous positions at NetSuite include Customer Success Presales Team Lead and Solution Principal, where Ben significantly contributed to revenue generation and operational efficiency. Prior to NetSuite, Ben held roles at Famous Software and SAP Fieldglass, where management of delivery teams and stakeholder engagement in customer success initiatives were key responsibilities. Additionally, Ben's early career included consulting roles at Oracle Textura and The Habitat Company. Ben holds a Bachelor of Science in Management & Marketing from Purdue University Daniels School of Business.