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Jesenia Mireles has extensive experience in client services and support, currently serving as a Team Lead at Netsmart since January 2021, following a series of roles including Solution Support Analyst, Solution Delivery Consultant, and Senior Client Support Representative. Prior to joining Netsmart, Jesenia worked as a Customer Success Associate at Tellus, LLC., which was acquired by Netsmart in January 2021. From October 2012 to July 2020, Jesenia held the position of Office Manager at Gunter Enterprise Inc., demonstrating a strong background in administrative and customer-focused roles.