Aleksandar Savić

Product Support Specialist at Bloomreach

Aleksandar Savić has a diverse work experience spanning over two decades. Aleksandar'smost recent role is as a Product Support Specialist at Bloomreach since May 2022. Prior to this, they worked as a Customer Relations Administrator at AT&T from July 2020 to May 2022.

Before joining AT&T, Savić held multiple positions at Pabau CRM. Aleksandar served as the Head of Customer Support from February 2018 to February 2020 and as a Technical Support and Account Setup Specialist from September 2016 to January 2018.

Earlier in their career, Savić worked as a Data Administrator at Medikal Autsorsing DOOEL Skopje from September 2014 to August 2016. Aleksandar also worked as a Customer Service and Complaints Consultant at EVN Macedonia from July 2008 to August 2014.

Savić's early career includes roles as an Intern in Project Quality of Service at Makedonski Telekomunikacii from September 2007 to December 2007 and as a Project Manager of Macedonian and Albanian localization of Kaspersky Antivirus at Kabtel from December 2006 to February 2007.

Aleksandar started their career in the IT industry as an IT Journalist at PCInfo+ Macedonian IT Magazine from 2000 to 2002, and later as a Software Editor at PC Info+ computer magazine from 2004 to 2006.

Aleksandar Savić graduated from See University with a Bachelor of Science (B.Sc.) degree in Computer Science in the year 2008. Additionally, they have obtained several certifications from various institutions such as Cambridge Assessment International Education and LinkedIn. These certifications include C1 Cambridge English Level 2 Certificate in ESOL International, Building Rapport with Customers, Empathy for Customer Service Professionals, Quick Fixes to Attain Excellent Customer Service, Customer Service: Managing Customer Feedback, Delivering Bad News to a Customer, Innovative Customer Service Techniques, Phone-Based Customer Service, Programming Foundations: Software Testing/QA, Providing Legendary Customer Service, Troubleshooting Network Connectivity, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, De-Escalating Intense Situations, Introduction to 5G, Learning Wireless Networking, and Networking Foundations: Networking Basics.

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