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Kailash Talreja is an experienced IT professional with extensive expertise in IT operations and helpdesk management. Currently serving as an IT Operations Manager at Netconnect Pvt. Ltd. since 2016, Kailash has also held various positions at Wipro Infotech since 2005, including Site Incharge - Helpdesk Manager, where responsibilities included incident and problem determination on a 24x7 basis, along with overseeing change and configuration management. Previously, Kailash worked as a Desktop Engineer and Customer Sales Representative at Sabad Tours and Travels Pvt. Ltd. and held different roles at Centurion Bank Ltd. and Embee Software Pvt. Kailash holds a B.Com degree from Mumbai University.