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Fernando Ardila Rodríguez is a seasoned professional in project management and customer success, currently serving as a Customer Success Manager for AI Products at Netail, where responsibilities include managing enterprise customer transitions to a SaaS platform and implementing project plans that prioritize customer value. With a background spanning over a decade in various roles including Technical Program Manager at Netail, Sr Technical Project Manager at MO Technologies, and Delivery Manager at Zinobe, Fernando has extensive experience in managing diverse project portfolios across fintech and technology sectors. Additionally, Fernando is a teacher for Data & Analytics Postgraduate Programs at the Corporación Unificada Nacional de Educación Superior CUN, sharing knowledge and insights in data analytics. Fernando's educational credentials include specializations in AI Product Management and Machine Learning, alongside a Master’s degree in Technology and Systems Management.