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John D. is an experienced professional in data management and analytics, currently serving as the Director of Customer Data and Analytics at Gap since October 2017. Prior experience includes roles as Senior Manager of Global Master Data Management and Governance at VMware from July 2014 to September 2017, and Program Manager at Cisco from April 2010 to April 2014, where John D. managed significant cross-functional programs and innovative projects. Prior roles also include Program Manager at Symantec and Strategy Consultant at Accenture, where John D. led major initiatives in business process strategy and enterprise business intelligence. Early career experience as a Senior Software Engineer at iGATE Patni involved leading a Business Intelligence project for GE Lighting Europe. John D. holds a PMP certification from the Project Management Institute and a Bachelor of Engineering degree in Electronics and Telecommunications from the University of Mumbai.