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Maelynn Brown, PMP has held multiple roles in the customer service industry since 2015. Maelynn began their career at Airbnb as a Client Care Specialist in 2015. Maelynn then joined GEICO in 2016, where they held the roles of Customer Service Representative I, II, and III. In 2019, Maelynn began working at both Neon One and Info Cubic as a Customer Success Specialist. At Neon One, they also held the role of Project Manager.

Maelynn Brown, PMP holds a Bachelor of Science in Business Administration, Management and Operations from Purdue University. In July 2022, they obtained their Project Management Professional (PMP) certification from the Project Management Institute.