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Steffen Giebeler has worked in a variety of roles since 2012. Steffen began their career at Jamii as a Werkstudent in 2012, where they gained experience in assisting the CEO and CMO, presentations, key account management, social media and community management. Steffen then moved to Barketing IMS GmbH in 2013 as an Editor Linkbuilding. In the same year, they began working at dailypresent GmbH as Head of Operations, where they developed skills in process development, networking, investment, team leadership and recruiting. Steffen also held a Business Development role at the same company. In 2014, Steffen began working at Houzz as an Account Coordinator, where they developed skills in sales and business development, as well as process management. In 2015, they moved to 360dialog where they held three roles: Program Manager, Strategic Projects, Head of Media Operations and Mobile Campaign Manager. In 2017, Steffen began working at Uberall as Head of Customer Success Operations and Senior Customer Success Manager. Steffen also founded Steffen Giebeler Consulting in the same year. In 2021, they moved to WorkMotion as Head of Client Operations, and in 2022 they began working at Parloa as Head of Customer Success.

Steffen Giebeler attended Universität Siegen from 2006 to 2010, receiving a Bachelor of Arts (B.A.) in Sozialwissenschaften. Steffen then attended Humboldt-Universität zu Berlin from 2010 to 2016. Additionally, they obtained two Inbound Certifications from HubSpot in August 2016.