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Jasmine Gonzales is a seasoned professional with extensive experience in customer success and relationship management. Currently serving as Principal Customer Success Manager at nCino, Inc., Jasmine specializes in platform adoption and client retention. Previous roles at Wells Fargo included Senior Customer Success Manager and Premier Banker, where Jasmine successfully managed a portfolio of over 300 clients. Early career experiences included positions at Easter Seals Inc. and UNC Hospitals, focusing on behavioral intervention and administrative support in healthcare settings. Jasmine earned a Bachelor of Science in Psychology from the University of North Carolina at Chapel Hill and held various leadership roles in organizational settings, showcasing strong financial and project management skills.