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Nebiat Alebachew is an experienced IT professional with a specialization in system analysis and service desk operations. Currently serving as a System Analyst I at Nationwide Children's Hospital since October 2018, Nebiat has a strong background in IT service management using ServiceNow. Prior experience includes roles as an IS Warranty break/Fix technician at PCM Enterprise and PCM at Nationwide Insurance, as well as a Field Service Representative at WorldWide Tech Services and a Computer Tech at Insight Global. Nebiat's education includes a Bachelor of Applied Science in Web Developer Administration from DeVry University and training in QA testing from H2KInfosys Inc.