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Rachel Graveline is an experienced professional currently serving as a Customer Service Coordinator at Renewal by Andersen since April 2018, where responsibilities include reviewing contract agreements, managing employee onboarding, and ensuring documentation aligns with system entries. In addition, Rachel has worked as a cashier at National Sports since August 2015, where duties encompass training new employees, enhancing customer service experiences, and managing payment transactions. Rachel holds an Honours Bachelor of Arts in Communication Studies from McMaster University, completed in 2017, and a secondary education from St. Joseph Secondary School, graduated in 2013.