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Alex Ansley has a diverse work experience spanning several industries. In 2003, they served as a Business Process Intern at Bridgestone. From 2005 to 2006, they worked as an English Teacher at Wuhan University of Science & Technology in China. In 2006, they joined Nissan North America, initially working in the Consumer Affairs Division before transferring to the Distribution/Contests & Incentives Department. During their time at Nissan, they handled various service issues, vehicle ordering, logistics, and managed dealership contests and incentive payouts. Starting in 2007, Alex Ansley joined the National Highway Traffic Safety Administration (NHTSA) and held various roles over a decade. They started as an NHTSA Senior Safety Recall Specialist, involved in the enforcement and assistance of safety recall provisions. They were responsible for designing and launching NHTSA's VIN Look-up Tool and Recalls Portal. In 2018, they became the Chief of the Strategic Planning Division in the Office of Defects Investigation, and in February 2021, they assumed the position of Chief of the Recall Management Division. In 2009, they briefly supported the Cash for Clunkers program as a CARS Transaction Analyst, training processing centers and auditing transactions.

Alex Ansley has a diverse education history. In 2001, they began their undergraduate studies at Lipscomb University, where they pursued a Bachelor's degree in Marketing. After completing their bachelor's, they attended Tennessee Technological University from 2007 to 2009 to obtain an MBA in Business. In 2005 and 2006, Alex pursued further education in Chinese culture and obtained a certificate from Wuhan University of Science and Technology. Additionally, they have obtained certifications in CMMI-Dev from CMMI in October 2020. Alex also has a certification as a Contracting Officer Representative (COR), although the details of when and where it was obtained are unknown.