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Catherine Woolfe serves as the Customer & Marketing Director at National Express LTD since January 2022, where responsibilities include overseeing customer-facing functions, marketing strategies, and enhancing customer experiences across various platforms. Previous roles include Marketing Director, where Catherine focused on expanding the company’s reach and achieving revenue targets, and positions in interim marketing leadership at InPost UK and Nudge. Catherine has also contributed as a Marketing & Communications Trustee for Para Dance UK and held significant marketing roles at Yodel, CollectPlus, and E.ON UK, where strategic oversight led to substantial revenue growth. Educated at Queen Mary University of London and a Fellow of the CIM, Catherine combines a strong academic foundation with extensive industry experience.