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William Shean has a broad range of work experience in the transportation industry. William began their career at Kiessling Transit Inc. in 2015 as a Dispatcher, where they worked until 2016. William then progressed to become an Area Manager, a position they held from 2016 to 2018. In 2018, they transitioned to the National Express Transit Corporation, where they started as an Operations Supervisor and worked until 2021. William then advanced to the role of Operations Manager until early 2023. Currently, William holds the position of Assistant General Manager at the National Express Transit Corporation.

William Shean obtained a Bachelor of Arts degree in Computer Science from Quinsigamond Community College. William has also obtained multiple certifications from LinkedIn, including Building Trust, Delegating Tasks, Leading with Emotional Intelligence, Managing Employee Performance Problems, Accounting Foundations: Managerial Accounting, Chief Technology Officer Career Guide, Creating Positive Conversations with Challenging Customers, Developing Business Acumen, Finance for Non-Financial Managers, Having Difficult Conversations: A Guide for Managers, Inspirational Leadership Skills: Practical Motivational Leadership, Using Feedback to Drive Performance, Excel Essential Training (Office 365/Microsoft 365), Excel: Tips and Tricks, Communication Foundations, Getting Things Done, Leadership Foundations, and Business Etiquette: Phone, Email, and Text.