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Dean Baker, currently the Technical Services Manager at West Midlands Combined Authority, has had an extensive career in the IT field. With experience in various roles such as Head of IT at Twycross Zoo, ICT Manager at Consumer Council for Water, and IT Manager at Inter City Watch Company, Dean has managed IT departments, infrastructure, and services for over two decades. Dean's expertise includes leading multi-disciplinary teams, managing budgets, setting strategic IT direction, and delivering significant cost savings in the organizations Dean has worked for. Their educational background includes an MSc in Information Technology from the University of Liverpool.