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Patricia Ford is an experienced professional specializing in business process optimization and change management within the Information Technology sector. Currently serving as a Business Process Optimization Specialist at the National Christian Foundation, Patricia also operates PAR International Consulting, LLC, providing consulting services focused on communication, training, and organizational change strategy. Prior roles include significant leadership positions at Macy's, Coca-Cola Refreshments, and Manhattan Associates, where Patricia directed enterprise-wide software implementations and supply chain projects. As a board member of the Atlanta Chapter of the Association of Change Management Professionals, Patricia contributed to the advancement of change management practices. Educational credentials include a B.S. in Chemical Engineering from Virginia Tech and an M.A. in Secondary Education from the University of Maryland Global Campus.