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Farooq Akhtar has a diverse work experience spanning over several years. At Nash, they currently serve as a Customer Operations Manager, focusing on facilitating local delivery services for businesses. Prior to this, from 2014 to 2021, Farooq worked at K12 Insight, an EdTech SaaS company. Farooq held various roles during their tenure, including Senior Manager, Software Operations, where they managed the deployment, operation, and support for the company's SaaS portfolio. Farooq also served as Client Success Associate Manager, leading the development of reporting tools and collaborating with different teams to enhance products. Additionally, they worked as a Client Services Team Lead, responsible for training new team members and ensuring high-quality support to clients. Farooq started their career at Home Health Pavilion, Inc. as a Senior Billing Analyst, overseeing accounts, managing billing and collections, and training staff.

Farooq Akhtar completed their Master of Business Administration (MBA) degree in Business Administration and Management, General from Virginia Tech - Pamplin College of Business. Farooq pursued this degree from 2018 to 2020. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Economics from the University of Connecticut in 2011. In addition to their formal education, Farooq also obtained a certification in Diversity, Equity and Inclusion in the Workplace from USF Corporate Training and Professional Education in May 2021.