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Tarannum Vaid is an experienced professional currently serving as a QMS Specialist and Product Specialist at NapCloud since 2021. Previous roles include IELTS Academic Head and Trainer at Urban Overseas, IELTS Trainer at Brightus - The English Planet, and Manager at Dreambolic Associates, where responsibilities encompassed graphic and multimedia tasks, content writing, and training. Tarannum also held the position of Senior Coordinator at Olive International Pvt. Ltd., focusing on client interactions, marketing, presentation creation, and content development. Earlier experience includes working as a Technical Support Practitioner at IBM, assisting users with iOS and Microsoft issues. Tarannum's educational background includes a Global MBA in Human Resources Management from the Berlin School of Business & Innovation, a Post Graduate Diploma in International Business Operations from Indira Gandhi National Open University, and a Bachelor of Commerce from HMV College. Additionally, a Professional Certificate Course in Data Science is currently being pursued at Newton School.