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Elisa Bourgeois is a seasoned Senior Business Analyst at NAIC, where since August 2010, expertise in gathering and translating user and business requirements into technical specifications has supported software application development. Prior experience includes the role of E-Commerce Project Manager and Business System Analyst at CenturyLink, overseeing internet software projects and leading cross-functional teams, as well as a Web Designer/Project Manager focused on enhancing intranet applications. Earlier work at Sprint involved managing and designing complex advertisements. Education includes specialized certificates in Business Leadership, Business Analysis, Project Management, and Web Development from Johnson County Community College, along with a Bachelor's degree in Fine Arts from the University of Louisiana Monroe.