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Jessica H. is a Senior Global IT Support Administrator at NAGRA since August 2020, with a robust background in IT support and administration. Prior to this role, Jessica served as a Deskside Support Technician at HCL Technologies from January 2016 to August 2020, and previously held similar positions at LifeLock and HCL Technologies earlier in 2015. Jessica began a career in IT as an IT Helpdesk Analyst at Cox Communications from April 2012 to March 2015. Jessica holds an Associate of Science degree in Computer Technology and Networking from College America, completed in 2011.