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Yana Jabri is an experienced IT Project Manager currently working at KDInfotech since June 2022, and also serves as IT Operations Manager for EOS IT Solutions since January 2019, where responsibilities include leading managed services operations for Collaboration Technologies and overseeing deployment processes for video conferencing projects. Prior experience includes roles at Cisco as Project Manager Scrum Master and Project Manager for Support Operations, focusing on stakeholder communication and operational support functions, respectively. Yana's career began in business administration and operations at Active Reasoning and Caly Networks, where skills in HR policies and payment processing were developed, along with asset management experience at Deloitte. Yana holds a Bachelor of Arts degree in Accounting from the University of Aleppo, Syria.