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Kim’s role is director of support, leading Myriad Software’s application support department. She has more than three decades of experience in the home furnishings and software development industries. Prior to joining Myriad in 2002, she held positions such as division credit manager, quality assurance manager, implementation project manager and development operations manager. Kim has a proven track record in successful system implementations and customer support for home furnishings retailers.

Her business experience prior to joining Myriad includes five years of furniture retail experience with Levitz-owned Cousin’s Home Furnishings, and then quickly promoted to the company’s corporate headquarters as division credit manager.

This led to further promotions into Levitz’s software development company, S.A. Levitz Retail Systems, which ultimately transitioned to a 16-year tenure with GERS Retail Systems. Kim excels in customer service, system implementations and quality control of sales, inventory control, merchandising, warehousing and accounting.