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Ndumiso Silindza is an experienced product design professional currently serving as the Manager of Product Design at MoMo from MTN since May 2022, where responsibilities include field research to identify customer trends and enhancing digital adoption. Previously, Ndumiso held positions as Senior Product Designer at MoMo, Lead Product Designer at Absa Group, and Senior UX Designer at Standard Bank Group, focusing on creating design systems, defining transactional journeys, and onboarding new team members. Early career experiences include roles as a UX Designer at Nedbank, UX Architect at Accenture, and UX Designer at Hellocomputer, where Ndumiso engaged in user research, design documentation, and stakeholder management. Education includes a Bachelor of Science in Informatics from the University of South Africa, a Professional Certificate in Product Management from the University of Maryland, and ongoing studies in User Experience at the Johannesburg Centre for Software Engineering.