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Fionah Agutu is an experienced professional currently serving as the Chief Customer Service Officer at MTN since March 2018. Prior to this role, Fionah worked as an Account Assistant at Super Clean Services Inc. from February 2015 to January 2018. Fionah holds a Bachelor of Commerce degree in Accounting from Makerere University (2012-2015) and has completed an Executive MBA in Human Resources Management/Personnel Administration from Manipal Academy of Higher Education (January 2021 - November 2023). Additionally, Fionah is pursuing a Master of Business Administration in the same field at Manipal Academy of Higher Education.