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Mark Louie Pastias, CpE, currently serves as a NOC Support Engineer Tier 1 DSE at SkySwitch since August 2021. Previous experience includes positions as a Network Administrator Assistant at GC&C Group of Companies and as a Computer Specialist at Metro Retail Stores Group, Inc., where responsibilities encompassed technical support for POS systems and user training. Mark has also worked as a Mystery Shopper for Home Credit Philippines, conducting evaluations on sales associates, and in technical support at the INFORMATION COMMUNICATION AND TECHNOLOGY DIVISION PROVINCIAL ADMINISTRATIVE CENTER. Mark Louie Pastias holds a Bachelor of Science in Computer Engineering from Colegio San Agustin-Bacolod, graduated in 2017.