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Melissa R. is a skilled communication professional with a Bachelor of Communication in Journalism from the University of Canterbury, obtained between 2020 and 2022. Currently serving as a StudyLink Outreach Officer for the Ministry of Social Development since October 2023, Melissa brings diverse experience from roles in journalism and customer service. Previous positions include Reporter at Allied Press Limited and Newshub Logger at Discovery Inc, where Melissa utilized MediaCentral UX for Commonwealth Games footage. Additional experience includes a Rental Sales Officer role at Enterprise Rent-A-Car New Zealand and a Retail Sales Assistant role at Briscoe Group, where Melissa acted as Department Manager for Apparel from November 2020 to January 2021.