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Melanie Braun is an experienced customer service professional currently serving as a Senior Customer Experience Agent at MR MARVIS since January 2022, following a role as Customer Experience Agent focused on the German market. Prior experience includes customer service roles at Boldking, where responsibilities encompassed direct customer contact in both German and English, and at Majo Schuhe Markenschuhe, providing in-store support. Melanie has also worked as a Boutique Employee at AIDA Cruises, engaging with customers in the luxury goods sector. Additional experience includes a hands-on role in agricultural work during a travel program in Australia, as well as a background in hairdressing, having completed an apprenticeship at Schäfer Frisuren. Education includes a qualification as a hairdresser from Hochtaunusschule and earlier schooling at multiple institutions.