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Hussein Ali is a seasoned professional with extensive experience in customer relationship management and quality assurance. Currently serving as a Senior CRM at DMG | Mountain View since April 2016, Hussein excels in coordinating cross-departmental requests to resolve client issues and improve customer impressions. Previous roles include Quality Assurance & Communications Specialist and Contact Center Executive at DMG, along with a Senior Customer Service Representative position at Vodafone, where Hussein adeptly managed customer complaints and inquiries. Additional experience encompasses public relations at Servo Travel Company and graphic design at Al-Ahram Advertising Agency. Hussein holds a Bachelor of Arts in Library and Information Science from Ain Shams University.