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Jacob Penix has a diverse work experience in sales and customer service roles. Jacob currently works as an Inside Sales Specialist at MOTOR Information Systems, starting in January 2022. Prior to this, from December 2018 to March 2022, they served as an Operations Manager, Customer Experience at Nine9 The UnAgency, where they implemented processes to improve business success and resolved non-conformances. Jacob'sprevious role was as a Google AdWords Senior Account Executive at Infinity from November 2014 to December 2018, where they built strong customer relationships, sold new services, and developed new accounts.

Jacob Penix attended Eastern Michigan University, where they earned a Bachelor of Arts degree in Criminal Justice. Prior to that, they also attended Washtenaw Community College and obtained an Associate of Arts degree in Criminology. The exact start and end years for both educational experiences are not provided.