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Angela Dewling has extensive experience in technical support and customer service roles, beginning with a position as a Payroll Coordinator and HRMS/Benefits Coordinator at Sitel Corporation, where an innovative electronic system was implemented to enhance efficiency. Angela progressed to roles as a Trainer/Technical Support Agent at Nordia Inc. and later at Fibernetics CLEC, where customer service and technical support were key responsibilities. Subsequent positions at Fallsview Casino, The Burke Group, and One Touch Direct further developed skills in administrative tasks, guest relations, and tier one technical support. Currently, Angela serves as a Help Desk Analyst at Morguard since March 2014, effectively managing technical issues and customer inquiries. Angela holds a Certificate in Information Technology Applications & Technical Support from Conestoga College.