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Danielle Wakeman is a seasoned professional in customer experience and insight management, currently serving as Customer Experience Director and Head of Customer Proposition at Moneysupermarket Group since July 2022. Prior to this role, Danielle held the position of Head of CRM & Insight at Bulb and served as Head of Insight and Senior Customer Insight Manager at easyJet. Experience also includes an Associate Director role at KPMG Nunwood, where Danielle managed insight functions across various sectors, and a Customer Insight Manager position at La Senza. Starting their career as a Senior Client Executive at Kantar Worldpanel UK, Danielle has developed expertise in driving valuable insights for leading retail brands. Danielle holds a BA (Hons) in Marketing and Management from Newcastle University.