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Ken Haberman is a seasoned technical support professional with extensive experience in the field. Currently serving as a Senior Technical Support Specialist at Ziff Davis since November 2016, Ken has previously held positions including Technical Support Representative at KeepItSafe and Senior Technical Support/QA Tester at Write Brothers, Inc., where responsibilities included providing end-user support for screenwriting software and IT tasks. Ken began a career in technical support at CyberMedia, offering assistance for computer maintenance software. Educational background includes a Vocational Certificate in Recording Arts Technology from Sound Master and general studies at Los Angeles Valley College, complemented by a solid foundational education from local schools.