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Ariel Roitman is a seasoned professional in customer experience and success, currently serving as the CX Knowledge Group Manager at monday.com since June 2018, with prior roles including Senior Team Lead and Customer Success Manager. Before joining monday.com, Ariel served in the Israel Defence Forces as a Budgeting Non Commissioned Officer, focusing on economic and budgetary management. Additional experience includes a Business Department internship at The Peres Center for Peace and a leadership role in the Associated Student Government at Northwestern University, where Ariel was involved in guiding new student groups and representing the Jewish community. Ariel holds a Bachelor's degree in Economics from Northwestern University and Universidad del Pacífico.