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Nicole Anne Loh possesses extensive experience in client care and customer service, currently serving as a Senior Client Care Consultant at Momentus Technologies since November 2017. In this role, Nicole has developed solutions for clients to enhance event management processes and collaborated on projects that led to new product offerings. Prior experience includes a role as a waitress at PappaRich Australia, where skills in managing customer expectations and mentoring new employees were honed. Nicole's career began as a trainee at Berry's Cake House, focusing on improving customer service and team collaboration under pressure. Educational qualifications include a Bachelor of Business in Accounting and Finance from Queensland University of Technology and an Australian Matriculation from Sunway College.