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Clotilde Sauzade is an experienced professional in customer success and operations management, currently serving as Chief of Staff, VP of Customer Success, and Head of Customer Success at Mobsuccess Group since October 2019, where responsibilities include building a customer success team, managing a team of 10, and ensuring customer satisfaction. Prior experience includes roles such as Customer Success Director at S4M, handling media strategy for GroupM and Publicis, and overseeing client relations and account management across the Asia Pacific region. Clotilde's career began as Assistant Ad Operations Manager and Assistant Chief of Project at Artkom, alongside a robust educational background with a Master's degree in management from KEDGE Business School and an exchange program at Renmin University of China.