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Maria Tamou is a highly skilled Senior Global Business Intelligence Analyst at Mitel since May 2019, focusing on reporting and analysis to enhance business performance. Previously, Maria served as an EMEA Regional Business Data Migration Expert at Alcon and held various positions at Elanco, where responsibilities included data stewardship in Salesforce and managing customer accounts. With experience spanning data management, CRM administration, and customer service, Maria's earlier roles include academic mentorship and research assistance during academic pursuits at the University of Reading, where Maria earned a PhD in Political Science and Government. Maria also holds an MA in International Politics from The University of Manchester and a BA in Asia Pacific Studies from the University of Central Lancashire, complemented by language and culture certifications from Daito Bunka University and Mukogawa Women’s University.