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Michiel Louman is an accomplished professional with extensive experience in customer success and product management across various industries. Currently serving as the Manager of Customer Success Europe at Mitek Systems, Michiel previously held significant roles such as Senior Product Manager for Online Services B2B at Nuon, where a successful contract renewal portal was developed. With a background that includes project management at the Royal Bank of Scotland and consultancy at Capgemini, Michiel has led multimillion-euro international projects and implemented digital solutions to enhance client experiences. Michiel's career also includes prior positions in sales management, support and development, and IT consultancy, showcasing a strong foundation in strategic planning and stakeholder engagement. Educational qualifications include a degree from Vrije Universiteit Amsterdam and further training at Berenschot.