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Mohamed Tama is a Senior Skilled Support Engineer at Missing Piece B.V., responsible for managing service provisions for On-Prem SaaS and PaaS solutions, advising and guiding a team of five support engineers, and providing remote support to over 6000 users. With prior experience as a Cloud Support Engineer at NEH, where support was provided to the residential and healthcare sectors, and as a Skilled Support Engineer at VYBZ EVENT, managing social media and marketing campaigns, Mohamed's background also includes entrepreneurship with ICTmeister and various IT support roles across multiple organizations, supplemented by education in ICT management and technical studies.