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Alexandre Timsit is a seasoned professional with extensive experience in customer success operations and business analysis. As the Manager of Customer Success Excellence Operations at Mirakl since May 2022, Alexandre leads initiatives to enhance customer engagement and operational efficiency. Prior experience includes serving as the Business Analysis and Sales Operations Manager for Ralph Lauren in France Benelux from February 2014 to April 2022, where responsibilities included omnichannel analysis, team management, strategic planning, and global market trend analysis. Alexandre began their career with roles in project management and market analysis, gaining valuable insights into CRM development, community management, and sales strategies. Alexandre holds a Master 2 degree in Marketing et Stratégies Commerciales from Paris School of Business.