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Marco Levanti is an experienced HR professional currently serving as the Performance and Quality Lead for EMEA HR Operations at Groupon since August 2021. Prior to this role, Marco held various positions at Hertz from January 2011 to June 2021, including Human Resources Support Specialist, Account Business Support Analyst for EMEA, Database Analyst, and Contact Centre Agent for the Italian and Spanish markets. Marco began their career as a Trainee Travel Agent at Eroski in 2010. Academic qualifications include a CIPD Diploma in HRM from the National College of Ireland, as well as multiple degrees in Translation Studies from various European institutions, including a Master’s degree from Università degli Studi di Udine.