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Ali Russell is an experienced Customer Success Manager currently working at Minga, where responsibilities include onboarding new customers, providing training, and monitoring customer health. With a background at Staffbase, Ali focused on building long-term relationships with clients and ensuring customer loyalty. Previous roles include Sales Development Representative positions at Bananatag and Jaxon Digital, where Ali served as Client Success Manager, emphasizing website content migrations and accessibility enhancements. Additional experience includes community relations and marketing coordination at Peninsula Co-op and project support at Simon Fraser University. Ali holds a Bachelor of Arts in Mass Communication/Media Studies from Simon Fraser University.