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Mark joined Mid-America in 2013, bringing with him more than 15 years of experience as an independent adjuster and more than 30 years of management experience.

Mark began his work with Mid-America as an outside adjuster. He would also serve intermittently as an inside claims examiner and team lead.

During Hurricanes Harvey and Irma, Mark managed a large team of inside desk adjusters and file examiners on-site for a key client. His team settled thousands of claims.

Mark currently serves as Account Manager and Director of Inside Operations. He provides guidance and leadership for the inside claims-handling operations across the country.