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Natalia Monnard is an accomplished leader with extensive experience in customer success, business strategy, and sustainable practices across various industries. Currently serving as the Customer Success Director for Europe North at MicroStrategy, Natalia leads a team dedicated to enhancing customer outcomes in digital transformation. Previous roles include CEO and Founder of SQIN Ø, where a clean-beauty startup was launched, and Chief Business and Sustainability Officer at Aurea, focusing on investment in innovative beauty brands. With a strong background in project management and communications at UBS, Natalia has overseen major organizational transformations and client engagement strategies. Additionally, education credentials include advanced degrees in business administration, international economics, and sustainability, complemented by specialized training in digital marketing and skincare formulation.