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Katie Hitchcock is an experienced customer service and administration professional currently serving as the Customer Service & Administration Lead at Messly since April 2023. Prior to this role, Katie was a Customer Success Associate at Bubble, where responsibilities included assisting parents with childcare solutions and supporting babysitters in profile creation. Previously, as a Customer Service Agent at Freddie's Flowers, key tasks included handling customer inquiries and managing operational issues. Katie began a career in customer service at LUSH, focusing on personalized consultations for skincare. Education includes a Bachelor of Arts in Acting from the Academy of Live and Recorded Arts, along with a foundation degree in Acting and A-Levels in related subjects.