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Joanna Janowska is an experienced professional currently serving as a Strategic Relationship Manager at merXu since July 2020, where significant partnerships were established prior to the platform launch, enhancing user engagement through strategic alliances. Joanna previously held leadership roles in customer success and sales at various companies, including Coppia Italian Deli Vicolo and Figa i Morera Sp. z o. o., where responsibilities involved managing sales teams and developing customer support processes. Earlier career experience includes positions at Allegro, where Joanna played a key role in implementing CRM and ERP systems, contributing to operational efficiency and customer satisfaction. Education was completed at Uniwersytet im. Adama Mickiewicza w Poznaniu.